Customer service infrastructure, built for developers
A single platform for self-service FAQs, customer context, support tickets, and product feedback. Ship the whole stack with APIs and clean workflows.
Your front line is scattered across inboxes, docs, and ad-hoc tools We connect self-service, tickets, and feedback in one system
Platform
The customer service platform your team can extend
From knowledge base to tickets and voice of customer—designed to integrate, not to lock you in
Self-service FAQs that stay in sync
Structured knowledge for customers and internal teams, variants per locale, and one source of truth you can query from the API.
Customer memory that support can trust
Store key customer context, activity, and previous conversations so every reply has background—not another blank ticket.
Support tickets with a real workflow
Triage, assign, and resolve issues without the spreadsheet. Keep SLAs, notes, and history where they belong.
Product feedback, captured and owned
Collect ideas and issues from the right users, triage, and connect them to what you are shipping next.
Best Data Protection
Your data security is our top priority. We provide enterprise-grade protection with full compliance.
- Full GDPR Compliance
- We fully comply with the General Data Protection Regulation (GDPR), giving you and your users complete control over personal data.
- German Servers
- All your data is stored on secure servers located in Germany, ensuring maximum data sovereignty and compliance with local regulations.
- Protection Against Threats
- Advanced security measures protect against unauthorized access, data manipulation, and deletion with enterprise-grade encryption and monitoring.
Ready to run support like a product team?
Start with the workflow that matches how you build software